The growth of even middle-size cities has gone beyond what their infrastructures were designed to manage, and there is a growing realisation that many of the structural and organisational frameworks that have been designed to support city management are either no longer fit for purpose, or are reaching the limits of their ability to model, understand and engage with the challenges associated with modern major city management.

This programme looks at some of the critical issues associated with major city management, taking best practice formats from across the world, but particularly from the lessons learned from the London Resilience Gold Command Crisis Management programme and other similar political and civil projects. The London Resilience programme created a rich archive of political, academic and operational lessons that can be utilised by any city management team to understand and develop the multi-stakeholder networks that are critical to any major city management programme.